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WSUS clients not reporting...

Last post 10-22-2008, 5:07 PM by Killerbananas. 7 replies.

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  •  10-20-2008, 9:20 AM 2250

    WSUS clients not reporting...

    Hello,

    I have a questions with WSUS 3.0 clients not checking in to my server. It has been over 30 days since any of the clients have checked in. (about 15clients) None of the clients have been cloned so duplicate SIDs are not an issue. I have tried the following on the clients with no success:

    -wuauclt.exe /resetauthorization /detectnow
    -gpudate.exe /force

    My question is: would I be better off to reinstall the WSUS server or is there a fix I could run on the server for the clients to check in? Thank you for any help.

    -R
  •  10-20-2008, 11:19 AM 2252 in reply to 2250

    Re: WSUS clients not reporting...

    I had a similar problem before, on the GPO where you put the WSUS details

    try using the IP instead of the Name so for example

     "WUServer"=http://192.168.1.100:8530

    instead of

    "WUServer"="http://wsusserver

     Remember to put the port as well.

     

  •  10-20-2008, 4:20 PM 2254 in reply to 2252

    Re: WSUS clients not reporting...

    I tried that on a couple clients and after several hours they still did not check in. If I reinstall the WSUS server, would I just have to import the old database to avoid having to download all the updates again? Thanks

     

    -R

  •  10-20-2008, 5:21 PM 2255 in reply to 2254

    Re: WSUS clients not reporting...

    it's not the server....... if some clients are logging in, its a client problem. Update all the clients to the latest patches, especially .net etc

    when you say you tried it on a couple of clients...  do you mean this isnt set up through a group policy? - that would definetly point to a client issue.

    Her's a couple more ideas.....

    Start, Run,  

    regsvr32 /s wuapi.dll

    regsvr32 /s wups.dll

    regsvr32 /s wuaueng.dll

    regsvr32 /s wucltui.dll

    regsvr32 /s msxml3.dll

    net start wuauserv

    wuauclt.exe /resetauthorization /detectnow

     Or Try on one of the client boxes going to;

    http://enter-wsus-server-name-here/ClientWebService/client.asmx

    and see if you can get to that page.

  •  10-21-2008, 12:09 PM 2256 in reply to 2255

    Re: WSUS clients not reporting...

    The network only has 10 total clients. All are set up to point to the WSUS server via group policy. <http://wsusservername> It was working fine until a few weeks ago. I had to physically move the server(disconnect/reconnect etc etc) All of a sudden all clients except for the host server stopped checking in. I ran those commands on some of the clients to force them to check in, and it did not work.
  •  10-21-2008, 3:57 PM 2258 in reply to 2256

    Re: WSUS clients not reporting...

    Could it be something simple like bad data port? wrong vlan ?

     

  •  10-21-2008, 4:05 PM 2259 in reply to 2258

    Re: WSUS clients not reporting...

    Ahhh...I fixed it. Port 80 on the windows firewall on the WSUS server was closed. So dumb but at least I caught it. Once I opened it, clients started checking in within minutes.

    Thanks for your help

     

    -R

  •  10-22-2008, 5:07 PM 2269 in reply to 2259

    Re: WSUS clients not reporting...

    No problem, glad you found the problem, and it was such an easy fix :D
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