Hey Guys, It seems that our PBX is dropping calls. We have a callcenter here, and apparently there are calls being dropped from time to time. There's no real time, or situation that i can find is related.I haven't see any patterns yet.

 Does anyone know of any monitoring software or something i can setup to monitor it? Our pbx gives me an option to watch the Call Status of all that is going through, but Right now things are working fine, so i don't see anything. Also there's no logs showing any errors, etc. 

 We have a Avaya IpOffice 512 PBX?

Any input will probably be helpful? Thanks,

where is it dropping the calls

 - client side (hangups)

- people dialing in?

Since that previous message we've moved our PRI's from Videotron to PRIMUS.

So, since then I haven't heard of any dropped calls..i will definetely update when I can. 

But what was happening before was while the callcenter people were on the phone with a client the line would just cut. (incoming calls). 

But so far so good, but we'll have to wait for a real busy time to find out.